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SchoolMax I-Parent Support
To log into I-Parent, click here
FAQ's - Updated 30 Jun 09
- Q: Do the elementary grades have I-Parent?
- A: In September of 2009, all grades in all schools will incorporate I-Grade into their programs. This willl allow parents to access elementary gradebooks (via I-Parent) as soon as grades are posted.
- Q: The Access key I was mailed doesn't seem to work! What can I do?
- A: The Access Keys are very specific items designed to get you into the system. There are a variety of characters including parenthesis, brackets, semi-colons, numbers and letters. A little patience should get you in. If all else fails, email the contact person listed on your Access Key sheet.
- Q: My daughter set up the account without my knowledge and forgot the username and password!
- A: Email the contact person listed on the Access Key sheet. They can set you up with the username or reset the password.
- Q: I lost my Access Key sheet!
- A: Email techsupport@lincolnps.org and include the following information: Your name and address, student name, grade, DOB, school. This data will be validated against school records (for confidentiality and access restriction purposes) and a copy of the access key sheet can be emailed to you.
- Q: Will I-Parent be available during the non-school hours?
- A: I-Parent is available 24-7, through the summer, and during vacations. Especially during the off-season, the information that is posted may not be as current as you would like, but please let us know if there are discrepancies
- :Q: I've forgotten my password!
- A: Login to the I-Parent website using "3017" as the district number and your username, then click on "I forgot my password". Follow the steps and answer the secret questions to get to the new password screens.
- If you still have problems accessing I-Parent, email techsupport@lincolnps.org with the information from the question above. Include the username if you know it.