| Q: Do the elementary grades have I-Parent? | |
| A: Not yet - we hope to set that up over the next two years. Much has to be done to involve schedules, grade reporting, etc. |
| Q: The Access key I was mailed doesn't seem to work! What can I do? | |
| A: The Access Keys are very specific items designed to get you into the system. There are a variety of characters including parenthesis, brackets, semi-colons, numbers and letters. A little patience should get you in. If all else fails, email the contact person listed on your Access Key sheet. |
| Q: My daughter set up the account without my knowledge and forgot the username and password! | |
| A: Email the contact person listed on the Access Key sheet. They can set you up with the username or reset the password. |
| Q: I lost my Access Key sheet! | |
| A: Email techsupport@lincolnps.org and include the following information: Your name and address, student name, grade, DOB, school. This data will be validated against school records (for confidentiality and access restriction purposes) and a copy of the access key sheet can be emailed to you. |
| Q: I've forgotten my password! | |
| A: Login to the I-Parent website using "3017" as the district number and your username, then click on "I forgot my password". Follow the steps and answer the secret questions to get to the new password screens. |